Who we are

Our website address is: http://hearingexpert.co.uk.

What personal data we collect and why we collect it

Thank you for visiting our website. This privacy policy explains what personal data we collect and why we collect it.

Personal Data We Collect:

1. Personal Information: We may collect personal information such as your name, email address, phone number, and mailing address if you voluntarily provide this information to us through a contact form, newsletter sign-up form, or other means.
2. Website Usage Information: We may collect non-personal information about your visit to our website, including the pages you viewed, the links you clicked, and the duration of your visit. This information helps us understand how visitors interact with our website and improve the user experience.
3. Cookies: We may use cookies to collect non-personal information about your visit to our website. Cookies are small data files stored on your computer or mobile device that help us improve your website experience. You can control cookies through your browser settings.

Why We Collect Personal Data:

We collect personal data to:

1. Communicate with you: If you provide us with your contact information, we may use it to respond to your inquiries or provide you with information about our products and services.
2. Improve our website: We collect non-personal information about your visit to our website to analyze user behavior and improve our website design and functionality.
3. Provide a personalized experience: Cookies help us personalize your website experience by remembering your preferences and interests.

How We Use Personal Data:

We may use personal data to:

1. Respond to your inquiries: If you contact us, we may use your personal information to respond to your inquiries or provide customer support.
2. Send you marketing communications: If you opt-in to receive our newsletter or other marketing communications, we may use your personal information to send you relevant content.
3. Improve our website: We use non-personal information to analyze website traffic and improve website design and functionality.

How We Protect Personal Data:

We take the protection of personal data seriously and have implemented physical, technical, and administrative measures to safeguard personal data against unauthorized access, use, or disclosure. However, no security measures can provide 100% protection, and we cannot guarantee the security of personal data transmitted over the internet.

Sharing Personal Data:

We do not sell, trade, or otherwise transfer personal data to third parties unless we have your consent or are required by law to do so.

Third-Party Websites:

Our website may contain links to third-party websites. This privacy policy does not apply to third-party websites, and we are not responsible for their privacy practices.

Changes to This Privacy Policy:

We may update this privacy policy from time to time. The date at the top of this policy indicates the date of the latest revision. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect personal data.

Contact Us:

If you have any questions or concerns about this privacy policy or our privacy practices, please contact us at [insert contact information].

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.